Prudential Honoured in Top 50 Excellent Enterprises in Vietnam 2023 Rankings

DNHN - Prudential Proudly Ranks Among Top 50 Excellent Enterprises in Vietnam 2023.

Prudential Vietnam Life Insurance Company has maintained its position in the “Top 50 Excellent Enterprises in Vietnam 2023” (Top 50 Vietnam The Best) rankings, announced at the Top 500 Largest Enterprises in Vietnam 2023 ceremony. This recognition is a testament to the company’s responsible business practices, sustained operational efficiency, and contributions to the community through various sustainable development initiatives throughout 2022-2023. Prudential is the only life insurance company to be included in this prestigious ranking. Earlier, Prudential also received a certificate of merit from the Chairman of the Ho Chi Minh City People’s Committee for its outstanding contribution to the state budget in 2023.

The Top 50 Excellent Enterprises in Vietnam rankings were jointly announced by Vietnam Report Joint Stock Company and VietnamNet Newspaper in Ho Chi Minh City on January 18. According to the Organising Committee, by overcoming challenges and actively contributing to the community, members of the Top 50 Excellent Enterprises in Vietnam can be proud of being among the most exemplary enterprises, playing a crucial role in stabilising the economy and creating opportunities for Vietnam to affirm its position and thrive.

Based on objective, transparent, and scientific assessment criteria and methods, the Organising Committee selected 50 outstanding Vietnamese enterprises that are large-scale, maintain effective and stable business operations, and demonstrate resilience in the face of economic fluctuations and decelerating growth. The rankings include many prominent names and leading corporations across various sectors and industries in Vietnam.

As an exemplary enterprise in the industry, Prudential has fulfilled its corporate role and responsibility through practical sustainable development initiatives. Notably, Prudential’s contributions to the Just Energy Transition Partnership (JETP) Agreement support the government’s goal of achieving Net Zero in Vietnam by 2050.

In terms of business operations, Prudential always complies with current laws, and government policies, and actively contributes to the increasingly developed legal framework of the life insurance industry.

Concurrently, Prudential continuously develops products and services to optimise business operations and management, contributing to cost savings, enhancing information security, and modernising services for its sales force and customer care.

For instance, in the insurance claim settlement service, the company receives approximately 500 claim settlement requests daily, of which 80.4% are submitted online. Thanks to the automated process, the rate of requests processed within 30 minutes is 16.6%, and out of 10 requests, approximately 5 are processed on the same day.

With the “Customer-Centric” strategy, Prudential considers innovative initiatives that deliver the best value to customers as a core element of its business operations. Recently, Prudential launched new Customer Care Centres in major cities such as Ho Chi Minh City, Da Nang, and others. These centres are equipped with modern, environmentally friendly facilities, providing customer service amenities and serving as training and working spaces for the company’s employees and consultants. The aim is to enhance service quality and deliver a seamless experience for customers.

Ngoc Thien