Carriers in Hanoi strengthen subscriber management according to regulations

DNHN - In recent years, it has been difficult to improve the management of phone subscribers to prevent and limit phone fraud and property appropriation.

The Department of Information and Communications (TT-TT) of Hanoi requires network operators to strengthen subscriber management to limit and prevent phone fraud.

Mr. Nguyen Tien Sy, Deputy Director of the Hanoi Department of Information and Communications, stated that the Department of Information and Communications of Hanoi has requested in writing that businesses organize the dissemination and mastery of supply point-related content. Providing telecommunications services, the personnel directly responsible for subscriber registration, development, and standardization must ensure that all newly developed and standardized subscribers have complete subscriber information.

Viettel Hanoi; VNPT Hanoi; VNPT Business Center; Mobifone service company area I; Vietnamobile Mobile Telecommunication Joint Stock Company fully complies with the requirements of the Department of Telecommunications (Ministry of Information and Communications) on proposing to deploy solutions to ensure that new subscribers develop and that standardized subscribers have good information.

According to a Department of Telecommunications (Ministry of Information and Communications) representative, phone fraud cases continue to follow one of the following "scenarios": The con artist calls the victim while posing as a telephone operator. The force announced that they owed electricity bills, the delivery staff announced that they had a gift package from abroad, the bank staff reported that they were in debt, the police reported a traffic violation or the announcements were related to the cases under investigation. Investigations such as drug trafficking, transnational money laundering, and fraudulent calls to parents claiming their child has a "hospital emergency"...

To reduce phone scams, the Ministry of Information and Communications has requested that domestic carriers implement technical measures to block fraudulent fake calls (prevented more than 74 million fake). Recently, the Department of Telecommunications has also requested that carriers send FlashSMS/USSD alerts to customers receiving international calls.

In addition to the aforementioned precautions, the Department of Telecommunications and network operators advise users to never request money transfers or provide personal information when receiving calls purporting to be from the police or the prosecutor's office. Supervisor, bank, or post office notification of a gift...

Users must immediately turn off the device and report it to the police agency for investigation, or call the criminal police department's phone number 0692348560 (C02 - Ministry of Public Security); heightened vigilance is required for incoming calls from unknown numbers. In addition, flashing calls with a foreign prefix (will display a + or 00 at the beginning and the next two digits are not 84 Vietnam country codes) should not be called back; they should only be made. Call back when you are certain that the number belongs to an international relative.

Phuong Ha (t/h)