Survey of companies' satisfaction with specialized inspection processes

DNHN - With approximately 20,000 enterprises engaging over the last decade, corporate input has offered a wealth of accurate and impartial information to encourage ministries and sectors to implement more significant reforms.

According to Mr Dau Anh Tuan, Head of the Legal Department at VCCI, the study on company satisfaction with administrative procedures in import and export transactions was undertaken by VCCI, the General Department of Customs, and USAID. From 2012 until the present, the import-export business sector has responded positively to the periodic coordination of implementation.

Reflections from companies have contributed a lot of true and objective information to push ministries and sectors to carry out more substantial changes during the last ten years, with approximately 20,000 enterprises participating.

These include the conversion of manual receiving and handling operations to electronic ones, automatic products monitoring, the reduction of management activity duplication and overlap, specialized inspection, and a robust transition from pre-inspection to post-test...

According to the World Bank's assessment, specialized inspection processes continue to be a burden for businesses and account for a considerable amount of the time required for customs clearance of products, which has not improved much. resulting in a decline in Vietnam's cross-border trade competitiveness.

In recent years, reforming the organization of specialist inspections has been the government's top priority. The Vietnam Chamber of Commerce and Industry (VCCI), in coordination with the General Department of Customs - Ministry of Finance, and the Trade Facilitation Project of the United States Agency for International Development (USAID), will survey the satisfaction of businesses regarding the implementation of administrative procedures to implement the Government's instructions on reforming administrative procedures and reducing the compliance cost burden for businesses. 

The anticipated implementation duration is between May and July of 2022. This study seeks to determine the present state of administrative processes settlement of ministries and sectors on the National Single Window Portal (https://vnsw.gov.vn) and management and inspection procedures. In the course of performing import-export administrative processes, firms are presently confronted with several issues and hurdles.

PV