Lao Cai steps up the provision and use of online public services
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- Digital
- 22:33 04/03/2024
DNHN - According to the plan, in 2024, Lao Cai province will implement a series of solutions to promote the use of online public services.
The Lao Cai Provincial People’s Committee has just announced a plan to increase the use of online public services in the area, to increase efficiency in the processing of administrative procedures, especially end-to-end online services.
According to the plan, in 2024, Lao Cai province will implement a series of solutions to promote online public services. This includes increasing the dissemination of information, guidance and support for people to use online public services, and increasing the monitoring of quality and timeliness in the settlement of online administrative procedure records.

At the same time, the application of information technology and digital transformation will be focused on to improve the quality of public service provision and ensure the safety, practicality and efficiency of the online public service provision process. In particular, 100% of cadres, party members, civil servants and public employees will be required to use online public services and make online payments when they need to resolve administrative procedures.
In addition, the Lao Cai Provincial People’s Committee has also set a target of standardising administrative procedure data, ensuring synchronisation and consistency between the provincial public service portal and the national public service portal. At the same time, information and propaganda activities on online public services will also be promoted to raise awareness among cadres, civil servants, people and businesses.
The Chairman of the Lao Cai Provincial People’s Committee has requested that online public services and online payments be implemented in a creative, effective and comprehensive manner. This also requires relevant agencies, organisations and individuals to be responsible for organising the implementation of assigned tasks, especially the responsibility of the heads of departments, agencies and localities.
Ngoc Loi
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