How DH Foods CEO Conquered Foreign Markets

DNHN - The most important issue for start-ups is finding customers and expanding the market. Mr Nguyen Trung Dung - CEO of DH Foods has provided advice for start-ups on how to conquer demanding export markets.

According to the CEO of DH Foods, to be accepted by demanding foreign markets, products must meet high-quality criteria. Mr Dung emphasised that using natural ingredients and producing in a safe environment can be considered the most important factors. In addition, applying a uniform quality standard for both the domestic and export markets is also necessary. In addition, the CEO of DH Foods also emphasised the importance of customer service.

Mr Dung also shared that, in his opinion, sending packaged and packaged product samples is not only part of the transaction process but also an important part of the quality of service. According to Mr Dung, product samples must be carefully produced and packaged, ensuring full information and a user-friendly interface.

The CEO of DH Foods advised that if they want their products to be successful in demanding markets such as Japan, Europe, etc., start-ups should not skimp on printing labels in the language of the market they want to reach. Moreover, product samples also need to be carefully prepared as they would be for a large order. He also encouraged new businesses not to charge for samples or shipping, even if the partner requests it.

The owner of DH Foods also emphasised a positive attitude in meeting customer requirements, especially in meeting the high-quality requirements of export partners. He also reminded that if a request cannot be fulfilled, the partner must be notified and the reason explained. The quality of the samples as well as the exported goods later must be guaranteed as initially committed.

The CEO of DH Foods shared that it took his company two years to get the first order from a Japanese customer and one year to receive the first order from a European customer. This is a testament to the importance of product quality and customer service in business.

H.C